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CLOUDBET: Bitcoin Sportsbook and Casino - Official support thread

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12 replies to this topic

#1
Cloudbet

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Hi folks,

My name is Dennis and I am the player relations manager at Cloudbet, the leading bitcoin sportsbook and casino. We've been live since 2013, running our sportsbook and casino 100% in bitcoin. All transactions are made in bitcoin, and all wagers are made and paid in bitcoin.

Our team has decades of experience in the industry.

Bitcoin is great for sports betting for a number of reasons:
  • You can get your money in immediately with instant deposits
  • You can withdraw your funds instantly - when you withdraw, your bitcoins will hit your wallet within a few seconds (though very large withdrawals will require manual approval from our payments team)
  • Bitcoin can be sent anywhere in the world almost instantly
  • No limits on the amount that can be sent
  • Virtually no fees on transfers
  • Virtual anonymity
  • Buying and selling bitcoin is easier than you think, using bitcoin ATMs, online exchanges, or localbitcoins.com (we provide step-by-step instructions)
You can buy and sell bitcoin with incredible ease from almost everywhere in the world. With the increasing acceptance and ubiquity of bitcoin there is also now a wide range of products you can purchase directly with your winnings.

Cloudbet offers a wide range of betting options:
  • Live and pre-match sports betting
  • Parlays up to seven ways
  • Props and futures
  • NFL, NCAAF, NBA, NCAAB, MLB, NHL, European soccer, Golf, Tennis, and many more
  • Extremely high limits - bet up to 200 BTC on major markets, and we won’t cut your limits no matter how much you win
  • Mobile sportsbook built with cutting edge mobile technology – test out the site navigation, it’s far faster and smoother than anything else on the market
  • Online casino, featuring more than 200 casino games (we’ll be increasing this to over 600 very shortly)
  • Live dealer casino where you can play and chat with our friendly dealers
  • Mobile casino
We've created this thread to answer any questions you may have - given the nature of bitcoin, we expect you will have many.

We would love to hear your thoughts, questions, concerns and feedback. Please check out the site and let us know what you think.

LEARN ABOUT BITCOIN

VISIT CLOUDBET

#2
brownsfan

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Any plans in the works for making your MLB lines more competitive when compared to other books?

#3
plommer

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I'm playing at cloudbet and since its a bitcoin book I only deposit what I'm going to wager, which means I have my entire balance in play every day. What am I getting at? Todays early MLB games (3:00 & 4:00 PM starts) are not graded as of 8:17PM Eastern time and I can't wager until my early game wagers are graded. Cloudbet needs to grade events faster or it will be adios amigos for this punter.

#4
Cloudbet

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Any plans in the works for making your MLB lines more competitive when compared to other books?



Hi brownsfan,

We believe that we already have extremely competitive lines for MLB - however if you're looking at our overnight lines you may find that these aren't quite as good as they are in the hours and minutes leading up to the first pitch. We adjust our lines based on the level of liquidity in the market, so in most cases you will get better prices closer to game time.

Cheers,
Dennis

#5
Cloudbet

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I'm playing at cloudbet and since its a bitcoin book I only deposit what I'm going to wager, which means I have my entire balance in play every day.

What am I getting at?

Todays early MLB games (3:00 & 4:00 PM starts) are not graded as of 8:17PM Eastern time and I can't wager until my early game wagers are graded.

Cloudbet needs to grade events faster or it will be adios amigos for this punter.



Hi plommer,

All bets are graded automatically as soon as our system receives official confirmation of the result from a competition's sanctions body (in this case MLB) - this usually happens within a few minutes of the event's conclusion.

Cheers,
Dennis

#6
Cloudbet

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The UEFA Champions League quarter finals are here!

Tonight we've got:
Atlético de Madrid (pk) v Real Madrid
Juventus (-1) v AS Monaco

Coming up tomorrow it's:
FC Porto (+0.75) v FC Bayern München
Paris Saint-Germain (+0.75) v FC Barcelona

We're currently taking pre-match bets of up to 200 BTC!

Bet now

#7
Guest_boatboatboat_*

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I created an account today need to figure out Bitcoin so I can fund I GOT this

#8
Cloudbet

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Hi folks,

Over the past 36 hours some of our pre-live MLB, NBA, NHL and UCL markets have been unavailable due to technical issues with one of our 3rd part data providers. These issues have now been resolved and all markets are now available.

Please accept our apologies for any inconvenience caused, and don't hesitate to contact support@cloudbet.com if you are unable to find any of our usual pre-live markets.

Regards,
Dennis

#9
Guest_boatboatboat_*

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Good news. Glad its fixed!

#10
sports j

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Is the 100% bonus a freeplay or cash and is it automatic?

#11
Cloudbet

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Is the 100% bonus a freeplay or cash and is it automatic?



Hi sports j,

The bonus is automatic, however in order to bet with it you'll need to earn loyalty points - you can read up on the details at https://www.cloudbet...t_deposit_bonus.

Cheers,
Dennis

#12
sports j

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Can balance be held in us dollars

#13
Cloudbet

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Hi sports j, All our deposits, bets, and withdrawals are all processed in bitcoin - we do not deal in USD at any point in the process. Cheers, Dennis




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